Terms & Condition
By accessing and placing orders on simoneshoes.com, you fully agree to the below terms.
1. Account & User Rules
You must be at least 18 years old to create an account and make purchases.
You are responsible for keeping your account password confidential. All orders logged under your account are your liability.
Do not register fake information, use others’ identity or abuse our comment/inquiry system. We reserve the right to suspend invalid accounts.
2. Order & Payment Terms
All prices are shown in US dollars, tax not included unless stated. Shipping fees are calculated at checkout.
Orders will be processed after full payment is confirmed. We reserve the right to cancel orders if payment fails or fraud is detected.
We accept mainstream credit cards and secure third-party payment methods. We do not store your complete card data.
Double-check your shipping address before payment. Address modification is only allowed within 12 hours after placing the order.
3. Shipping & Delivery
Processing time: 1–3 business days. Delivery takes 7–15 working days for standard shipping.
Free standard shipping applies to orders over $180; extra express shipping fees are non-refundable.
We only ship to mainland US addresses. PO boxes, military bases and overseas territories are not supported.
Delays caused by logistics, customs or incorrect addresses are not our responsibility.
